How does Quintum (analog/digital) IVR work and how ARS support it?

Quintum has anlaog and digital systems. The anlog gateweys don't have IVR built-in it. They load IVR scripts from some TFTP server. Configure the IVR prompt server as follows:

• Create a root directory for the IVR voice files (i.e., c:\quintum\IVR)
• Create a sub-directory for each supported language and use the following naming conventions:

• For English, use the filename c:\quintum\IVR\English.
• For persian, use the filename c:\quintum\IVR\Persian.
• For mandarin, use the filename c:\quintum\IVR\Mandarin.
• ... and so on.

• Record all voice prompts and store under c:\quintum\IVR\English.
• Launch the TFTP server and configure the home directory to be the same as in Step.1.
• Run the TFTP Server.

Now voice prompts would be ready to be played back by Quintum after Quintum's configuration to load IVR prompts configured above.
Following is the Quintum IVR configuration commands:
Quintum:unit1> config IVR
config IVR# fileserverip xx.xx.xx.xx
config IVR# loadlanguages 0
where xx.xx.xx.xx is the IP address of TFTP Server.
Submit to save above configurations.
Return Code(s) from RADIUS Server are replied to an Access-Request or Authentication/Authorization request. The gateway plays IVR message associated with this return code to end-user who requested for authentication/authorization request.
Advanced RADIUS works well with AdvancedVoIP billing (http://www.AdvancedVoIP.com) for this purpose.
For more help about Quintum IVR, visit http://www.quintum.com
* Above configuration examples are for Analog and Digital Quintum only, Tenor CMS has built-in IVR.

Which voice gateways are supported by Advanced RADIUS?

Advanced RADIUS has been tested successfully with most of Cisco, Quintum and Mera gateways/gatekeepers. Any other VoIP gateways may also be supported if and only if they support RADIUS protocol for authentication and/or accounting.

How does Advanced RADIUS support Cisco IVR?

Cisco AS5300 and many other VoIP gateways IVR application works on return codes from RADIUS server.Advanced RADIUS works well with cisco's default IVR (TCL scripts).An IVR application has voice messages associated with IVR codes and you can have your own localized IVR message to be played back for an IVR code. For details about this, you should contact your VoIP gateway/softswitch dealer.Return Code(s) from RADIUS Server are replied to an Access-Request or Authentication/Authorization request. The gateway plays IVR message associated with this return code to end-user who requested for authentication/authorization request.

Advanced RADIUS may be programmed to reply a specific return code on some basis. it can also return a specific return code decided by some VoIP billing application working in conjunction with advanced RADIUS. Advanced RADIUS works well with AdvancedVoIP billing (www.AdvancedVoIP.com) for this purpose. You can find Cisco's return codes on http://www.cisco.com/univercd/cc/td/doc/product/access/acs_serv/vapp_dev/vsaig3.htm.

How can I make the simplest test for VoIP authentication and accounting?

You can make a simple test by creating a users profile in conf/user_profile like following:

11245214
        Service-Type = Login,
        cisco-h323-return-code = "h323-return-code=0",
        cisco-h323-credit-amount = "h323-credit-amount=300",
        cisco-h323-credit-time = "h323-credit-time=150"

Note: Make sure that the default dictionary file dictionary or vendor specific dictionary dictionary.cisco is used for this example.