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    Home >> Products >> Advanced RADIUS Server >> FAQ's >> Errors & Warnings
   
 

User account is expired?

This message is an access reject message for a user whose account is based on expiry.

An attribute named "Expiration" is used for this purpose. if you are authenticating a user from text file, then open the user profile text file, (conf/user_profile is the default authentication file containing user's profiles), and edit this user's authentication parameter "Expiration". Save the file and restart Advanced RADIUS to load changes saved.

What does that mean "Ports already bound"?

This error messages comes up when Advanced RADIUS is trying to bind on ports which are already taken by some other application, most probably some other RADIUS server running on same machine. To solve it, you can either stop the other RADIUS server or change Advanced RADIUS's ports of authentication and accounting from RADIUS configuration file.

Mismatched Attribute [User-Password]

This is also an access reject message and comes due to one of following reasons:

  • User typed password is wrong.
  • Secret shared between RADIUS server and this RADIUS-client is not same.
  • User password's encryption type configured in RADIUS configuration file is different from encryption type used to encrypt user's password.

Client not found [some-IP-address]

This error message comes up when requesting Access Server/RADIUS-client is not registered in RADIUS configurations. You should make a new client tag with this RADIUS-client's IP address, if you want this client's incoming request to be processed.

User cannot login this time

This is an access reject message. it means that the user has time-restrictions to login and at this time he/she is not authorized to login.

   
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