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ACCBS - Advanced Customer Care & Billing Solution |
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Advanced Customer Care & Billing Solution (ACCBS) offers
carrier grade retail billing solution for high-end
deployments of LL, GSM, WLL using CDMA, 3G, WCDMA and
CDMA 2000. It covers billing needs of:
- CDMA/WCDMA/3G operators
- Local Loop (LL) operators
- Wireless Local Loop (WLL) operators
- GSM operators
Advanced Customer Care & Billing solution
(ACCBS) is 100% 3G compliant. Based on a highly customizable and
flexible architecture, Advanced Customer Care & Billing Solution (ACCBS) is designed to handle all the retail
billing requirements of a telecom operator.
It offers a scalable solution to handle
large number of subscribers. It is a 3-tier
application having RDBMS, back-end
applications and web based administration
interface. Other key features include
billing engine, CRM and call center
application and franchisee application. This
adaptive and flexible architecture makes it
suitable for NGN accounting and billing
requirements.
ACCBS offers
following features:
- Subscriber management and subscriber self care
- Complete inventory of MDNs (Mobile Directory Number)
- Prepaid calling cards' franchisee network supported
- Postpaid connection's franchisee network supported
- Private label operations support (individual
franchisee)
- Billing of data services supported
- Complex rate plans supported
- Variant holidays package plans support
- IVR system integration support
- Integrated call center support
- Integrated invoice printing application
- Customization according to changing market trends
- Customization according to specific hardware requirements
- 24/6 technical support
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