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Advanced Broadband Billing is a carrier class billing solution
for companies offering data access over different media. This includes both wired (DSL,
cable etc.) and wireless (Wi-Max etc.)
Being a tested solution, it has
the ability to manage customers dynamically and to introduce new services according to market trends. It includes a powerful CRM
(Customer Relationship Management), flexible tariff/package management, easy technical support module and comprehensive reports to monitor revenue and network.
Some
of the main components of Broadband Billing solutions are:
- Subscriber management
- Subscriber self care module
- Reseller management
- Tariff/Package management
- Help desk & fault management for technical support staff
- Monitoring and alarms system
- CPEs provisioning
- Operational support for activation/deactivation of service, upgrade/degrade of service etc.
- Billing include UDR collection, UDR
mediation and rating according to billing tariffs
- Invoice & payment system
- Prepaid scratch cards for recharging existing account
- Integration with IVR System
- Integration with Email server
- Comprehensive reports
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